About DISASTER RECOVERY 24/7 SPECIALISTS.COM

DISASTER RECOVERY 24/7 SPECIALISTS.COM started in 2008 out of a straightforward observation: water, fire, and storm damage don’t wait for business hours, and most homeowners facing it have never had to make these decisions before. What began as a Hicksville-based crew handling water and fire losses has grown into a team that covers the full arc of a property disaster, from the first extraction fan to the final coat of paint.

What we do

Most days start with a phone call from someone who didn’t expect to be making it. A pipe let go behind a wall overnight. A kitchen fire left smoke damage three rooms away from the flames. A sump pump failed during a storm and the basement carpet is already waterlogged. Our job is to show up, assess what’s actually happening inside the walls and under the flooring (not just what’s visible), and start the drying or cleanup process before secondary damage sets in.

A good part of the work happens off-site too: documenting losses with photos and moisture readings, writing scope notes an adjuster can actually use, and following up on a claim that’s gone quiet. We answer calls 24/7, because a burst pipe at 2 a.m. doesn’t care what time it is, and the first few hours of response often determine whether a job stays a drying job or turns into a demolition job.

Our certifications and licensure

Our technicians hold IICRC certifications across water damage restoration (WRT), fire and smoke restoration (FSRT), mold remediation (AMRT), and structural drying (ASD). The IICRC is the body that sets the technical standards for how this industry dries, cleans, and remediates property, things like how many air movers a space needs, how to verify a structure is actually dry versus just dry to the touch, and how to contain a mold-affected area so spores don’t spread to the rest of the building. Carrying these certifications means our crews are trained to that standard, not improvising based on guesswork.

Where we work

We’re based in Hicksville and work across the surrounding Long Island and Nassau County communities. The area’s housing stock runs from older Cape Cods and split-levels with aging plumbing to newer construction, and that mix matters: a 1960s slab foundation handles water intrusion very differently than a home with a crawl space, and older cast-iron plumbing fails differently than modern PEX. Being local means we’re familiar with that range, and with the storm patterns, nor’easters, heavy spring rain, the occasional hurricane remnant, that drive a lot of the water and storm damage calls we get in this part of New York.